Fees & Refund Policy

Commitment

The Helpful Hive is committed to providing families with clear and transparent information about the fees we charge and how we administer those fees. We consider these policies very fair.

Fee Schedule

  • $29 per child
  • $25 per child if siblings attend together

There is NO FEE to be on our waitlist, you will only get charged once you have accepted a waitlisted spot offered to you.

Late Collection of Children

If a child is picked up ANY later than 10 minutes after the class finishes, the parent will automatically be charged $25 up until 30 minutes late, $50 from 30min to 1hr late, and $5/minute after that. The bill will need to be paid for the child to attend another class.

Cancellations & Refunds

  • Any cancellations made more than 1 hour before class commences, will get a class replacement voucher for use at a later time.
  • Any cancellations made less than 1 hour before class commences, will only get a class replacement voucher to be used at a later time IF the spot can be filled with someone on the waitlist. If it cannot be filled by the waitlist, you forfeit any type of refund.
  • Money will only be refunded in very rare circumstances, and is up to the discretion of The Helpful Hive.

No-Show

  • As this spot could have been used for someone on the waitlist, you will forfeit all reimbursement for a no-show without cancellation. No exceptions made.

Download

Download a PDF version of our Fees & Refund policy | Publish date August 7, 2022